Customer App

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Bring your business to a regular flow with Lodops. No setup fee or credit card required.

Customer App

Thanks to the Customer App, your guests can communicate directly with the facility or host. They can request cleaning service or cancel the existing cleaning service if they wish. They can easily add the extras they might need before or during their stay (baby cot, late check-out, airport transfer, etc.) to their cart and order.

In addition, thanks to the integrated guide, they can examine the recommended places around the house they stay in, nearby markets, must-see tourist spots, and important emergency numbers from a single screen. Put all control at their fingertips for a flawless guest experience.

Why Customer App?

While offering your guests the comfort of a 5-star hotel, reduce your communication traffic and increase your revenues with the additional services you offer.

Instant Host Communication
Additional Service Sales
Cleaning Management Requests
Surrounding Places and Guide

Thanks to the Personalized Customer App, your guests feel the comfort of a hotel. They can access the portal via the link sent to them without needing to download an application, contact you whenever they need, and take advantage of the privileges you offer.

How do guests use the portal?

A unique link is sent to your guests via SMS or e-mail before check-in. When they click on this link, they can access the portal directly via the browser without downloading any applications.

How can I manage additional service sales?

You can add the extras you want to offer to your guests (airport transfer, late check-out, breakfast, etc.) by pricing them from your management panel. Your guests can purchase these services via the portal.

Can the guest report that they do not want cleaning?

Yes. Thanks to the "Do Not Disturb" or "Cancel Cleaning" feature in the portal, guests can notify in advance that they do not want cleaning, thus preventing your cleaning team from wasting time unnecessarily.

Can I add surrounding places myself?

Absolutely! You can offer your guests a local and personalized guide by adding your own recommended favorite restaurants, pharmacies, hospitals, and tourist spots to the portal.